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Call Center Services

Ascent BPO offers a range of call center services to businesses, helping them manage customer interactions and improve efficiency. Here's a breakdown of their services:

  • Inbound and Outbound Calls: Ascent BPO can handle both inbound (receiving calls from customers) and outbound calls (making calls to customers) for various purposes like customer service, technical support, or sales.
  • Multi-channel Support: They may offer support beyond just phone calls, potentially including email, chat, or social media depending on their offerings.
  • Focus on Cost-effectiveness: They aim to reduce operational costs for businesses by outsourcing call center operations.
  • Technology Integration: Their system likely integrates with internet-based phone services for streamlined operations and potentially allows agents to access customer data during calls.
  • Training and Languages: Ascent BPO mentions providing online training for their agents. While they specifically advertise English and Hindi support, they might offer additional languages depending on their client needs.
  • Performance Monitoring: Call recording and monitoring are likely part of their service to ensure quality and improve agent performance.

Overall, Ascent BPO positions itself as a cost-effective solution for businesses looking to outsource their call center operations. They offer both inbound and outbound services with a focus on efficiency and customer satisfaction.

  • Call Center Set Up Service
  • Call Center Set Up Service
  • Call Center Set Up Service
  • Call Center Set Up Service
Call Center Set Up Service

Call Center Set Up Service

Rs 2,000  / HourGet Best Price

Minimum Order Quantity: 20 Hour

Product Brochure

DeploymentOnline / Cloud-based
EditionMulti User
License Duration1 Year
Download OptionFree demo Available
Key FeaturesOutbound Dialer, Call Recording, WhatsApp Integration, Call Monitoring
Supported PlatformsiOS, Windows
Device CompatibilityDesktop Only
Training SupportOnline Training
Languages SupportedHindi, English
Min. System Requirements2 GB RAM
Programming LanguageJava
Max. Devices Supported20
Pan India20
Country of OriginMade in India
Now a days, Call centers predominantly rely on internet-based phone services. It not only streamlines customer service but also enables the agents to access customer data to provide excellent support.

Additional Information:

  • Item Code: ABS8
  • Production Capacity: Bulk
  • Delivery Time: Immediate
  • Packaging Details: Now a days, Call centers predominantly rely on internet-based phone services. It not only streamlines customer service but also enables the agents to access customer data to provide excellent support.

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